Mountain America Credit Union Opts for CIC's Newly Released SignatureOne Console.

Communication Intelligence Corp. (CIC), a supplier of electronic signature solutions and biometric signature verification, said that Mountain America Credit Union has replaced its electronic signature offering with its newly released SignatureOne Console.

"Our members demand an increasing level of convenience, and, to meet such expectations, we wanted to offer an electronic signature solution that was flexible enough to allow our members the choice of where and how they signed their documents," said Alex Barker, CIO of Mountain America. "This meant having the ability to process live electronic signatures in our branches, as well as securely over the Internet via a home computer or a portable device like an iPad, and to be able to do this with one integrated solution. Our market research led us to CIC's SignatureOne Console as it addresses requirements that were not being met by our existing solution. We were also attracted by CIC's willingness to offer these capabilities on premise and for a reasonable up-front license fee, instead of the per-signature fees charged by our previous vendor and other electronic signature providers. With CIC, we were able to enhance our member experience with an improved electronic signature offering, and to ensure that, as the number of signatures we capture electronically increases, our cost per signature decreases. It's a win-win."

"CIC's SignatureOne Console can be deployed as a standalone, all-in-one electronic signature offering to allow CIC customers like Mountain America to upload documents, to set signature areas and to have e-mail notifications sent automatically to all parties that need to sign," said Robert Williams, CIC's Senior Director, Channels, Partners, Consumer. "Our solution also can be quickly and easily integrated into any document automation and/or imaging system. Whether used on a standalone or integrated basis, having the system reside behind the firewall takes the guesswork out of where important documents are stored and who has access to them. Our solution also allows our users to customize screens and email templates, so that their branding can be seamlessly integrated into the electronic signature process, cementing further their customer relationships."

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